HelpOpen Crowdstack
Getting started

What is Crowdstack and who is it for?

Crowdstack is a mobile-first event growth and guest-list platform built around a global promoter network. It makes five difficult jobs feel simple: creating events, inviting promoters, registering guests, checking people in at the door and turning verified attendance into reviewed earnings and payments.

Who uses Crowdstack

Crowdstack serves five connected user groups:

Organisers

Organisers create events, build promoter teams, manage guest lists, validate attendance, buy managed promotion services and review campaign costs and results. An organiser may operate several brands and belong to more than one workspace. Organisers subscribe to Crowdstack and purchase managed promotion campaigns.

Promoters

Promoters join Crowdstack as independent promotion suppliers. They accept campaign terms, receive attributable links, track confirmed attendance and earnings, submit invoices and manage their payout details. Organisers may invite new promoters, but promoters belong to the wider Crowdstack network rather than to a single organiser.

Guests

Guests discover events, see who is going where, register through promoter or organiser links, manage their attendance and receive useful event communication with minimal account friction. Guest accounts are free.

Door teams

Door staff check guests in quickly on mobile devices and resolve guest-list exceptions without needing access to the organiser's full operational workspace. They use the dedicated Door Scanner at /door.

Crowdstack operations

Operations users verify promoters, support organisers, manage disputes and exceptions, review campaign settlement, reconcile supplier payments and protect the integrity of the network.

What Crowdstack is not

Crowdstack is not a wallet, remittance service, employment platform or peer-to-peer money-transfer product. It is not a venue-management system that forces organisers to wait for venue approval. Venues have public profiles but are not required approval gates for publishing events.

Ticketing, table management and other existing operational tools may remain available in the legacy product or return later as focused modules. They do not complicate the core guest-list and managed-promotion journey in Crowdstack Next.

How the commercial model works

The core commercial relationship is straightforward:

  1. Organisers subscribe to Crowdstack for event, team and guest-list software.
  2. Organisers purchase managed promotion campaigns from Crowdstack.
  3. Crowdstack contracts promoters as independent promotion suppliers.
  4. Crowdstack validates performance, accepts supplier invoices and pays approved supplier costs.
  5. Crowdstack earns subscription revenue and a margin on the managed promotion service.

This is a principal-and-supplier model. The promoter's supplier agreement is with Crowdstack, the promoter invoices Crowdstack and Crowdstack owes approved supplier costs. The organiser buys a Crowdstack campaign service. Organiser charges are Crowdstack revenue, not user wallet deposits.

Plans and pricing

Guest, promoter and personal accounts are always free. Organiser billing is attached to a workspace, not to a person. A single account may be a guest, promoter and member of several organiser workspaces without changing identity or paying personally.

Workspaces start on Free, which includes unlimited event publishing, guest registrations and basic check-in. Core (USD 49 per month) adds contracted promoter campaigns, managed payouts and door-team assignment. Pro (USD 149 per month) adds table enquiries, AI closeout imports, advanced compensation and analytics.

Publishing is never blocked because a subscription is missing, cancelled or expired. When paid access ends, the workspace falls back to Free. Existing records are retained and remain readable where safe, but paid mutations are disabled.