Overview
Crowdstack is free to publish events and paid to operate commercially. Guest, promoter and personal accounts are always free. Organiser billing attaches to your workspace, not to an individual person.
You can create and publish unlimited events on any plan. Product abuse is handled through verification and moderation, not by capping the number of events or guests you can have.
All customer billing is in USD. Annual billing options are available where configured.
Free Plan (USD 0)
The Free plan allows you to publish events and manage basic guest lists without a subscription fee.
Includes:
- Unlimited event drafts and publishing.
- Unlimited individual guest registrations and QR passes.
- Public event, organiser and venue pages.
- Event discovery, attendance sharing, comments and photos.
- Basic referral links and registration attribution.
- Basic organiser-operated QR and name-search check-in.
- Essential email and Telegram service notifications.
- Basic one-to-one promoter contact and replies.
Not included:
- Contracted promoter campaigns.
- Managed promoter payouts.
- Guest CRM exports.
- Door-team assignment.
- Table enquiries.
- AI closeout imports.
- Advanced compensation, analytics or team roles.
- Bulk marketing.
Organizer Core (USD 49 per month)
Core is designed for organisers who need to run contracted promoter campaigns and manage professional door teams.
Includes everything in Free, plus:
- Contracted promoter campaigns and standard per-arrival terms.
- Managed promoter closeout and payout operations.
- Guest history, CRM search, VIP operations and exports.
- Door-team assignment, multiple staff devices and operational audit history.
- Standard event and promoter reporting.
- Campaign and operational organiser messaging.
Organizer Pro (USD 149 per month)
Pro is for high-volume organisers requiring advanced compensation models, table management and AI-assisted operations.
Includes everything in Core, plus:
- Public table requests and table-enquiry CRM.
- AI-assisted closeout imports (up to 50 source pages per month).
- Advanced compensation: category rates, fixed fees, minimums, milestones, payment caps and table commission.
- Advanced promoter and event analytics.
- AI workspace briefings with operational checks and an organiser-controlled task queue.
- Advanced workspace roles and operational controls.
- Bulk and marketing messaging (when the relevant channel is activated).
Billing and Subscription Rules
- Publishing is never blocked: You can always publish events even if your subscription is missing, cancelled, paused or past due.
- Downgrading: When paid access ends, the workspace falls back to the Free plan. Existing records are retained and remain readable where safe, but paid mutations are disabled.
- Server enforcement: Paid feature checks are enforced by the server. Hiding a control in the interface is not the security boundary.
- Trial and Grace periods: Core features are available to active, trial, comped, grace-period and paid-until-period-end subscriptions.
- Pro inclusion: The Pro plan includes every feature found in the Core plan.
Transaction Revenue and Fees
Organiser subscriptions and managed-money fees are separate products.
- Crowdstack's standard managed-payout fee is 7.5% of the approved promoter supplier amount.
- This fee is not calculated against a guest's table spend.
- Processor, foreign-exchange and payout-provider costs are separately defined and auditable.
- Ticketing pricing is deferred until paid ticketing is activated. Free events remain free to publish and attend.
When to Upgrade
Upgrade from Free to Core when you need to:
- Create or invite into a contracted promoter campaign.
- Assign a door team or use professional workspace roles.
- Export or use cross-event guest CRM data.
- Start managed promoter closeout or payout operations.
Upgrade from Core to Pro when you need to:
- Enable table enquiries.
- Import a venue closeout with AI.
- Configure advanced compensation or table commission.
- Open advanced analytics, bulk marketing or advanced team controls.