Open account settings
- Tap Me in the bottom navigation.
- Select Settings then Account.
- Choose the Notifications tab.
Pause or resume messages
Use the master switch at the top of the page to pause all non-critical external notifications. Critical updates about security, finance, legal matters and ticket changes will still reach you even when paused.
Choose your preferred channel
Select where you want to receive messages:
- Automatic: Crowdstack uses the best available channel for each message.
- Telegram or Email: Force a specific channel if you have connected it.
You must connect a channel before selecting it. Use the Connections section on the Profile tab to link Telegram or Google accounts.
Adjust professional notifications
If you organise events or work as a promoter, expand Professional notification controls to fine-tune operational alerts.
For organisers
- Preset: Choose Recommended, Hands-on or High-volume to apply a sensible default bundle.
- Guest-list approvals: Decide if you are notified immediately, in bundles or daily.
- New registrations: Set the cadence for guest sign-ups.
- Door arrivals: Receive milestone counts (25, 50, 100), a daily briefing or rely on the live dashboard only.
- Table enquiries: Turn on immediate alerts for action-required table requests.
- Promoter deals: Get notified when promoters accept invitations or propose deals.
- Finance and closeouts: Ensure payment activity and campaign closeout updates are delivered.
- Daily briefing: Enable a concise summary at a time you choose.
For promoters
- Deals and invitations: Receive immediate updates on campaign invites and VIP requests.
- Payouts and invoices: Ensure financial documents and closeout confirmations are sent to your inbox.
Set quiet hours
Enable Quiet hours to hold non-critical external notifications during specific times. You define the start and end times based on your local timezone. Critical account alerts bypass this setting.
Event-specific overrides
Organisers can override these defaults for a single event. Open the event, go to More then Notification settings. Here you can change how often you are told about new registrations or door arrivals for that event only, or revert to your account default.
Save changes
Tap Save at the bottom of the screen. A confirmation message will appear once your preferences are updated.